Carrello

Spedizione gratuita in Italia a partire da € 70

FAQ

 

Exclusive ticket presale for the upcoming tour!

  • All orders until June 19th at 11.59 pm are eligible for this campaign.
  • The exclusive ticket Pre-Sale related to Pre-Order Album will commence 48h prior to the General Sale.
  • By pre-ordering the album, you will receive a passcode that can be used once to purchase up to 6 tickets for Battito Infinito World Tour on www.ramazzotti.com

     

    Tour Details

    See here for all Battito Infinito Tour dates

     

    Campaign Details

    • By pre-ordering the album you will receive a passcode, that can be used once to purchase up to 6 tickets for Battito Infinito World Tour on www.ramazzotti.com
    • You will receive an e-mail with your passcode by latest 5PM on June 20th. Use that code to access to exclusive ticket Pre-Sale on www.ramazzotti.com. Keep an eye on your inbox & spam folders.
    • The ticket Pre-Sale will start on June 21st 10:00 am CET and it will last 48h
    • The General Sale will commence on June 23rd at 10:00 am CET
    • The Tickets Pre-Sale will take place on the artist official web site: www.ramazzotti.com
    • Each shop customer can only receive and use one passcode for each order. Even if in the same order multiple product/s quantities has been purchased.
    • There is only a limited amount of tickets reserved for Eros Ramazzotti shop customers. Receiving a passcode does not guarantee tickets.
    • Passcode do not have a monetary value, cannot be transferred and can only be used once.

     

    FAQ


    Campaign Details

    • For How many tickets does one code count?
      • Up to 6 tickets for single passcode
    • On what ticket platforms will the Pre-Sale take place?
      • Please visit The Official Artist website, see here for a detailed list

       

      Order Confirmation

      • I have ordered an album, but there was no passcode with the order confirmation
        • That is correct. Your passcode will be sent to you separately per email along with the Pre-Sale link. You will receive an e-mail with your passcode by  latest 5PM on June 20th. Check the campaign details above for further information.
      • I have ordered an album. How and when I will receive the passcode?
        • Your passcode will be sent you separately per email along with the Pre-Sale link. You will receive an e-mail with your passcode by latest 5PM on June 20th.Check the campaign details above for further information. Keep an eye on your inbox & spam folder.
      • When I will receive my physical copy of Battito Infinito?
        • Your purchased product/s will be shipped in the release date indicated into the product page.

      The Codes / Ticket Pre-Sale

      • My passcode is invalid / does not work
        • If you have problems with the ticket Pre-Sale, please contact the customer service of the corresponding ticketing company of the date you are interested in.
      • I have ordered more than 1 album/product, only got one passcode though.
        • Each customer only gets sent one passcode for each order, and it can be used maximum 1 time. Please check campaign details above.
      • For how many tickets can one passcode be used?
        • Please check campaign details above.
      • Can the passcode be used for different tour dates?